Responsible Gaming
Gambling Should Be Entertainment
Online casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While casino games are designed to be fun and engaging, the odds always favour the house. Please gamble within your means and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in casino gaming. We are committed to preventing underage gambling. If you are under 18, please do not use casino services. Parents and guardians are encouraged to monitor online activity and discuss the risks of gambling with young people.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:
- Spending more time and money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other problems
- Borrowing money or using credit to fund gambling
- Neglecting work, education, hobbies, or relationships due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Lying about the extent of your gambling activities
- Failed attempts to reduce or control gambling
- Experiencing financial difficulties as a result of gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Most responsible online casinos offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Set automatic reminders or log-outs after a certain period
- Reality Checks: Request pop-up reminders during gameplay to check how long you have been playing
- Self-Exclusion: Temporarily or permanently ban yourself from accessing casino accounts
- Account Closure: Permanently close your account if you wish to stop gambling entirely
Use these tools proactively to manage your gambling activity responsibly.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to these organisations:
United Kingdom
- GamCare: Free, confidential support for problem gambling. www.gamcare.org.uk | Telephone: 0808 8020 133
- GamStop: The UK's National Self-Exclusion Scheme. Register to self-exclude from all online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Support meetings and peer help. www.gamblersanonymous.org.uk
- National Problem Gambling Clinic: NHS-funded specialist treatment. www.cnwl.nhs.uk
Other Countries
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org | 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
All services listed above provide confidential support and are free or low-cost.
If You Need Help
There is no shame in seeking support. Problem gambling is a recognised health condition, and recovery is possible with the right help. If you or a loved one is struggling:
- Contact one of the support organisations listed above
- Speak to your GP or a healthcare professional
- Use self-exclusion tools immediately
- Talk to someone you trust about your concerns
Help is available now. You don't have to face this alone.
This information is provided by Colnbrook Community Association. For the most current information on responsible gambling, please visit the official websites listed above. If you believe you have a gambling problem, please seek professional help immediately.